This vignette highlights the importance of reskilling in order to see optimum return on digital investments. To learn more, request a demo from our team. Application development used to be a game of “inside baseball,” with programming languages like Java and C# serving as a stalwart gatekeeper between idea and deployment. Thanks to everyone who joined our community of digital professionals for a transformation experience across government at Digital Summit 2020. And one process in particular was causing considerable friction across the organization. Like many colleges (and perhaps one of the most common digital transformation examples for colleges) TCC relied heavily on manual, paper-based processes before going digital. Once the process has been designed and you’re just ironing out bottlenecks, automation can really help to accelerate processes. 13 minute read. “Asset-heavy industries realize more value from robotics; asset-light industries realize greater value from mobile/social media, primarily led by efficiency-driven opportunities.” – WEF report on Maximizing Return on Digital Investments. For its students, this meant schlepping paperwork from one location to another to hunt down signatures. All Rights Reserved. Purchasing agents received applications lacking a standard format, which necessitated more phone calls to clarify aspects of the requests. The trademarks WORKATO®, WORKBOT® and WORK JAM® are registered in U.S. Patent & Trademark Office to Workato, Inc. report on Maximizing Return on Digital Investments. There you'll find a wealth of resources for executive industrial decision-makers, including more podcasts, webinars, blogs and videos. 6 July 2020. Lenovo designs and manufactures a host of personal technology products. For the human resources team at Renaissance, an abundance of manual, paper-based request workflows meant: Making matters worse, paper-based requests were often lost or forgotten on desks. Lenovo designs and manufactures a host of personal technology products. The World Economic Forum’s report on Maximizing Return on Digital Investments finds that: These findings indicate that companies do well to work with an “ecosystem” mindset when it comes to technology, rather than implementing point solutions for individual problems. services and a SkyCity case study. Business Strategist / Industrial Networks / Process Innovation Case Study: Digital transformation in the post-COVID-19 world The argument for a digital transformation has never been stronger or more relevant. Employees of both central and regional offices had to contact procurement officers at headquarters to file purchase requests. Overuse has obscured the meaning of terms like “disruption” and “digital transformation,” making it hard to clarify the threat that disruption actually poses, and identify the strategies of companies that make through to the other side and thrive in the new reality. Digital Transformation Report, 2020 Edition. Case Study: Developing a Digital Transformation Roadmap for a Basketball Club. And its workflows lived in a specific application that didn’t include the company’s lease approval process. Another business that undertook a digital transformation is a leading automotive technology company with over 70 years of experience in the development and optimization of powertrain systems for passenger cars, commercial vehicles, construction, locomotive, aviation, marine, etc. Case Study: Digital Transformation Journey (University of Central Florida) Published: 09 April 2020 ID: G00721951 Analyst(s): Jan-Martin Lowendahl Summary UCF took on a mission to break the “iron triangle” of access, cost and quality by going on a journey from analog to digital transformation. To help illuminate what digital transformation actually looks like, here are five digital transformation examples across industry enterprises: Tulsa Community College (TCC) is the largest two-year school in the city. Most importantly, it enabled the organization to connect several systems into one platform to solve customer requirements across the enterprise and at scale. As your company grows, you will inevitably hit a productivity plateau. With ProcessMaker’s workflow automation suite. They bought Jet.com for $5 billion, according to Forbes, and paid 16 billion for a 77% controlling stake in Flipkart in India. As a direct result of digitizing numerous paper-based processes, Renaissance reduced the time necessary for each request, boosting employee motivation and productivity in the process. Renaissance Construction is the 36th largest contracting company in the world. PROBLEM. Lenovo serves customers in over 160 countries, and their customer fulfillment departments struggled to stay ahead of customer interactions occurring in unstructured email environments. CASE STUDY: DIGITAL TRANSFORMATION. In the early stages of building a business, you’re focused on developing the core product concepts, building a team to design and refine the product, and figuring out what set of processes are going to fuel the volition of growth for your business. , this enabled P2 to embed powerful, efficient workflows into their existing solution suite. October 27, 2020. Orchestrating a successful digital transformation requires end-to-end visibility into the process universe, low-cost rapid experimentation, and constant monitoring capabilities. Design, run, report, and improve your business processes. Digital transformation market is expected to reach $369.2 bn by 2020, at a compound annual growth rate of 19.6%. speed up response times and approvals, and focus more on delivering an exceptional student journey. The Problem The World Economic Forum’s Digital Enterprise report for 2018 reports that “in the programme’s first year, about 23% of all employees, or 700 people, participated in at least one class. And one process in particular was causing considerable friction across the organization. , resolving these issues happened in stages. Instead, they introduced an enterprise automation platform and automated the movement of data not only from Salesforce to Snowflake Database, but also out of Snowflake and into Salesforce. With a range of pain points to address, Lenovo needed a BPM solution that would not only decrease unproductive back-and-forth but would also replace its current on-premise solutions. They use an enterprise automation platform that can perform both integration and automation, which offers them a robust and streamlined solution. January 31, 2020. 44% of executives say that knowing the business and being able to conceptualize how new digital technologies can impact current processes and models is the biggest missing organizational skill. : The company had a technology stack that included over 100 software solutions. Digital transformation examples are often misunderstood, but it’s one of the most sustainable ways for organizations across industries to meet the evolving needs of their most precious resource: customers. But this solution doesn’t scale. Transformation efforts are expected to continue through 2022. Case Studies. Employees would usually have to call multiple times to check on their application status, causing officers to devote considerable time to managing and verifying their requests. They needed a workflow solution that would complement their existing systems while empowering them to efficiently meet the needs of all customers. With offices in 12 cities, P2 Energy has a diverse client roster and is home to almost 700 employees. This case study investigates how Hillarys embarked on a large-scale and complex digital transformation, The Opportunity Hillarys is the UK’s leading manufacturer and retailer of window blinds, curtains, shutters and awnings. ... scaled down to three days per week since early June 2020. SAP. PROFILE. Share. Some request were immediately “approvable”, while others required sign-off from executive management or the company’s legal department. How can these organizations maximize the return on their equity and investments with an effective digital transformation framework? They’ve introduced Witron technology into their new “distribution center of the future” in Shafter, California-  robotic palletizing that cuts costs and enables the delivery of fresher groceries, allowing Walmart to pass further value and savings on to its customer base. To help illuminate what digital transformation actually looks like, here are five digital transformation examples across industry enterprises: Like many colleges (and perhaps one of the most common digital transformation examples for colleges) TCC relied heavily on manual, paper-based processes before going digital. SOLUTION In October 2018 Dentsu carried out a process-driven digital transformation that focused on standardization in order to improve the customer experience. Our 2020 Digital Transformation Trends report measures the latest experiences straight from the boardrooms of high-performing organisations. We're already planning for 2021 – register for updates to hear about sponsorship, exhibition and speaking opportunities, and to keep up-to-date with Digital Summit news. The Digital Summit is over for another year. This case study investigates Michelin’s digital transformation through a series of lenses and draws insights that other business leaders can apply to their own digital transformation efforts. Data flow and business process automation becomes important when your company needs to scale revenue-generating operations during growth. When implementing a new enabler such as a data analytics platform, leadership will need to make sure employees receive any additional training necessary in order to use the platform effectively and create value from it. And how can older companies maximize the value of their existing assets and investments with technology such as data analytics, robotics, and enterprise automation? But having a global workforce posed several challenges for its HR department. For its staff, this meant scrambling to review and approve applications and various request forms that frequently required sign-off from faculty on neighboring campuses. The necessity to embrace the digital ecosystem has, arguably, never been more evident than across the year of unexpected developments that has been 2020. The next step of the strategy phase was to develop a business case for digital transformation that looked at the costs and revenue streams. Then P2 adopted ProcessMaker. Case studies by Graph, a digital transformation and technology partner. It was taking their engineer’s time away from core goals like product innovation. As the world’s second-largest PC vendor, Lenovo is among the best digital transformation examples. Workato is an enterprise automation platform that can integrate and automate SaaS and on-prem applications, databases, and systems. It operates two dedicated call centres, which. To see optimal return on your digital investments, it’s best to think past point solutions and strive to achieve transformative change with business technology- the deployment of multiple technologies and building on existing assets and strengths to really achieve the returns you want to see on the equity you and your team have built in your company. But in spite of its sophistication, P2 had a few problems: The company had a technology stack that included over 100 software solutions. Some might say this stage is where you and team develop sweat equity in the business- the efforts that have been sunk into the product and processes, but which you’re still waiting to see the returns on. As its customer base grew, P2 struggled to justify its use of outdated and expensive-to-maintain platforms that required staff to pull information from various sources. For Lenovo, eliminating inefficiencies from its business processes also lead to significant improvements in customer satisfaction. The case studies can help us understand where AI is being considered even if it is not taken into production completely. Oracle E-Business Suite Apps DBA Support Project Industry Sector – Chemical. © 2020 ProcessMaker. Before its digital transformation, NuevaTel’s procurement process was: To solve these issues, NuevaTel needed a workflow automation tool that was 100% web-based—and they chose ProcessMaker. As a direct result of, digitizing numerous paper-based processes. As the world’s second-largest PC vendor, Lenovo is among the best digital transformation examples. Demystifying Digital and Securing $100 Trillion of Value for Society and Industry by 2025, an overview of the World Economic Forum’s Digital Transformation of Industries (DTI) initiative, is available here. Stay-at-home measures shuttered storefronts and office buildings while cutting the... Stay in the loop with news and insights from ProcessMaker. They started an Airbnb “university”. 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